Privacy Policy

Last Updated: April 13, 2026

ALEXBURD Roofing Company ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, or otherwise interact with our business. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a free estimate
• Call, email, or otherwise communicate with us
• Schedule a roof inspection or service appointment
• Enter into a service agreement or contract
• Subscribe to our newsletter or promotional communications

This information may include your name, phone number, email address, property address, and details about your roofing needs or project.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms used to find our site
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, schedule appointments, provide estimates, and deliver our roofing services.
• Communication: To contact you regarding your project, send appointment confirmations, follow up on completed work, and respond to your questions.
• Business Operations: To manage our business, process payments, maintain records, and fulfill contractual obligations.
• Marketing: To send you information about our services, promotions, and seasonal offers, with your consent where required by law. You may opt out of marketing communications at any time.
• Website Improvement: To analyze website usage, improve our site's performance and user experience, and understand how visitors interact with our content.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including security features and form submissions.
• Analytics Cookies: Help us understand how visitors use our website by collecting anonymous usage data (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our advertising campaigns (e.g., Google Ads, Facebook Pixel).

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We may use third-party services that collect, process, or use your information. These include:

• Google Analytics: For website traffic analysis and usage statistics.
• Google Ads: For advertising and remarketing campaigns.
• Google Maps: For displaying our service areas and location information.
• Facebook / Meta: For social media integration and advertising.
• Payment Processors: For secure processing of payments related to our services.

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website
• Secure storage of customer records and information
• Limited access to personal information on a need-to-know basis
• Regular review and update of our security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business (e.g., website hosting, email services, CRM platforms), who are obligated to keep your information confidential.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Protection: To protect the rights, property, or safety of ALEXBURD Roofing Company, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.
• Data Portability: You may request your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Washington State Privacy Rights

If you are a Washington State resident, you may have additional rights under the Washington My Health My Data Act and other applicable state privacy laws. We are committed to complying with all applicable state privacy regulations.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: